Charisma Mind Worldwide (OPC) Pvt Ltd.in is a property of Charisma Mind Worldwide (OPC) Pvt Ltd, established under laws of India, having its registered office at, 704, Ikram Icon, Sector 34-B, Kharghar, Navi Mumbai.
The terms “Charisma Mind Worldwide (OPC) Pvt Ltd”, “Company”, “we”, “us” and “our” refer to the Charisma Mind Worldwide (OPC) Pvt Ltd.
The term “Charisma Mind Worldwide (OPC) Pvt Ltd Platform” refers to Charisma Mind Worldwide (OPC) Pvt Ltd.in or the Charisma Mind Worldwide (OPC) Pvt Ltd mobile application or any other digital medium and other offline sources.
The terms “you” and “your” refer to the user of the Charisma Mind Worldwide (OPC) Pvt Ltd.in. The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
The term “Services” refers to any services offered by Charisma Mind Worldwide (OPC) Pvt Ltd whether on the Charisma Mind Worldwide (OPC) Pvt Ltd.in Platform or otherwise.
We might collect your Name, E-mail, Phone, Address, IP Address.
Payment and billing information:
We might collect your billing name, billing address, and payment method when you buy a product/service. We NEVER collect your credit card number or credit card expiry date, or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
We collect the information you post in a public space on our Charisma Mind Worldwide (OPC) Pvt Ltd Platform or on a third-party social media site belonging to Charisma Mind Worldwide (OPC) Pvt Ltd
We collect transaction details related to your use of our Services and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding the application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details.
Charisma Mind Worldwide (OPC) Pvt Ltd mobile application (Charisma Mind Worldwide (OPC) Pvt Ltd app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information. If you permit the Charisma Mind Worldwide (OPC) Pvt Ltd app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the Charisma Mind Worldwide (OPC) Pvt Ltd app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location, and the number of attendees. If you are a partner company, we will, additionally, record your calls with us made from the device used to provide Services, related call details, SMS details, location, and address details.
We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of the Charisma Mind Worldwide (OPC) Pvt Ltd Platform. We might collect this as a part of a survey also.
If you use the Charisma Mind Worldwide (OPC) Pvt Ltd Platform, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your computer or device is running.
We collect information directly from you when you register on the Charisma Mind Worldwide (OPC) Pvt Ltd Platform. We also collect information if you post a comment on Charisma Mind Worldwide (OPC) Pvt Ltd Platform or ask us a question through phone or e-mail or any other source of communication.
We use tracking tools like Google Analytics for collecting information about your usage of our website.
We may receive information about you from third parties, such as other users, partners (including ad partners, analytics providers, search information providers), or our affiliated companies, or if you use any of the other websites/apps we operate or the other services we provide. Users of our Ad Services and other third parties may share information with us such as the cookie ID, device ID, or demographic or interest data, and information about content viewed or actions taken on a third-party website, online services, or apps. For example, users of our Ad Services may also be able to share customer list information (e.g., e-mail or phone number) with us to create customized audience segments for their ad campaigns.
If you are a partner company, we may, additionally, receive feedback and rating from other users.
We might use the information you provide to contact you for confirmation of a purchase on Charisma Mind Worldwide (OPC) Pvt Ltd Platform or other promotional purposes.
We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
We might use your information to confirm your registration for the rendering services we offer.
We might use your information to customize your experience with us. This could include displaying content based on your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to our customers.
We may use your information to make our website and products better. We may combine information we get from you with information about you we obtain from third parties. We may use your information to provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS, or telephone) with information about these services.
We may use the information to protect our company, our customers, or our Charisma Mind Worldwide (OPC) Pvt Ltd Platform.
We might send you information about special promotions or offers. We might also tell you about new features or products or enroll you in our newsletter. These might be our own offers or products or third-party offers or products we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you.
We might send you e-mails or SMS about your account or purchase of our product.
We may combine the information that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information are not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyze the log files of our Charisma Mind Worldwide (OPC) Pvt Ltd Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and gather demographic information about our user base as a whole.
Any user of the Charisma Mind Worldwide (OPC) Pvt Ltd platform (web/app) may at any given point of time request the company to delete their personal data from the company’s record by sending us an email at email@example.com. Company after a due inquiry in the case may delete the data requested by any user.
We may share your information with our vendors, consultants, marketing partners, research firms, and other service providers or business partners, such as payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you e-mails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments.
We may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.
While you cannot opt out of advertising on the Charisma Mind Worldwide (OPC) Pvt Ltd Platform, you may opt-out of much interest-based advertising on third-party sites and through third-party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network, and Google AdSense). Opting out means that you will no longer receive personalized ads by third parties ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, your ‘opt out’ may no longer be effective to fulfill the purpose for which you provide it.
This includes a third party who provides us with various services. Our partners use the information we give them as described in their privacy policies.
While you place a request to order through the Charisma Mind Worldwide (OPC) Pvt Ltd Platform, your information is provided to us and to the vendors with whom you may choose to order. In order to facilitate your online order processing, we provide your information to that vendors in a similar manner as if you had made a goods/products/food order directly with the vendors. If you provide a mobile phone number, Charisma Mind Worldwide (OPC) Pvt Ltd may send you text messages regarding the order’s delivery status.
If you are a delivery partner, we may share your name, phone number, and/or profile picture (if applicable), tracking details with other users to provide them the Services.
We may also share it if a government agency or investigatory body or other companies assisting us requests when we are:
For example, if part of our business is sold, we may give our customer list as part of that transaction. We may also share your information with any present or future member of our “Group” (as defined above) or affiliates for our internal business purposes
We may share your information other than as described in this Policy if we notify you and you consent to the sharing. We will tell you before we do this.
By using the Charisma Mind Worldwide (OPC) Pvt Ltd Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Charisma Mind Worldwide (OPC) Pvt Ltd Platform.
We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third-party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Charisma Mind Worldwide (OPC) Pvt Ltd Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Charisma Mind Worldwide (OPC) Pvt Ltd Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
You can opt out of receiving our marketing e-mails. To stop receiving our promotional e-mails, please e-mail (optout@Charismamind.com). It may take about 03 days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through e-mail and SMS about your purchases.
This Policy shall also not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
In accordance with Information Technology Act 2000 and rules made and applicable thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Sheetal Vijay
Address: 406, AR Orchid, 4th Cross, New Rajanna Layout, Maruthi Enclave, Horamavu Agara, Bangalore (KA) – 560 043.
Phone Number: +91-96863 88387
E-mail Address: care@Charismamind.com
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can e-mail us at care@Charismamind.com